Return Policy

Refund policy - Valid for 30 days

STEP 1: Claim your refund
📧 Contact our customer service department at info@coatparis.com to request a refund.

STEP 2: Register your return
🔗 You will immediately receive a link to register your return. Choose the carrier of your choice and send your package to the address provided.

STEP 3: Fast payback
💰 As soon as we receive your package in our warehouse, we will process your return and refund you promptly.

✔️ Return conditions :

• Items must be new* and in their original packaging.
• You must provide proof of purchase.

❌ Non-refundable items :

• Sale, final sale and promotional items.
• So-called personal items such as lingerie, swimwear, jewelry and cosmetics.

🔄 Return process:

• Your package will be examined within 2 to 4 days of its arrival in our warehouse.
• Refunds will be made to the original method of payment.

🚚 Choose your carrier:

• You are free to choose the carrier that suits you.
• We recommend that you keep the tracking number to follow your return.

⚠️ Returns of defective products:

• Refunds will take into account the original purchase price, shipping costs and return costs incurred (within the limit of shipping costs).

📞 Need help? If you have any further questions, please don't hesitate to contact us at guest@coatparis.com Our team is here to help.